Field Case Manager: Pediatric Behavioral Health

CVS Health Corporation; North Olmsted (OH); Remote; USD 44,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking a full-time Case Management Coordinator for Northeast Ohio. This telework role travels to member homes and offices, up to 50% of the time, to coordinate care and connect families with services.

The role requires a behavioral health background, strong case management skills, and the ability to work beyond standard hours if needed. Position located in Ohio with regional travel.

Qualifications

• Bachelor’s degree or non-licensed master level clinician required.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.
• Willing and able to travel within the assigned region up to 50% of the time; Some travel to the New Albany office may be required for trainings/meetings.
• Reliable transportation required
• Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed.

Responsibilities

• Be clinically and culturally competent with training and experience to manage complex cases in the community across child-serving systems.
• Evaluate referred members’ needs/eligibility and plan care, identifying high risk factors.
• Coordinate and implement care plan activities and monitor progress.
• Consult with case managers, supervisors, Medical Directors to overcome barriers to goals.
• Coordinate with Child and Family Teams; escalate quality of care issues as needed.
• Provide coaching and support to empower members in medical and healthy lifestyle choices.
• Act as single point of contact for members to address gaps in care and access.
• Ensure compliance with regulatory and accreditation guidelines.

Education

Bachelor’s degree or non-licensed master level clinician

Tools

MS Office Suite

Job description

CVS Health Corporation is seeking a full-time Case Management Coordinator for Northeast Ohio. This telework role travels to member homes and offices, up to 50% of the time, to coordinate care and connect families with services.

The role requires a behavioral health background, strong case management skills, and the ability to work beyond standard hours if needed. Position located in Ohio with regional travel.