Community Case Manager - Behavioral Health Outreach

Crossroads Health; Cleveland (OH); On-site; USD 28,000 - 32,000; Full time

Job summary

Crossroads Health in Northeast Ohio seeks a Case Manager to provide in-home or community-based therapeutic interventions, link clients to resources, assess needs, and advocate on their behalf.

The role requires a High School Diploma with 3 years in behavioral/mental health, QMHS/QBHS within 15 days, strong organization, reliable transportation, and a commitment to equity and client-centered care. The role includes meeting monthly productivity metrics and a drug-free workplace.

Qualifications

• High School Diploma with mandatory 3 years experience in behavioral/mental health.
• QMHS/QBHS within 15 days of hire (employer provided).
• Demonstrated passion to advocate on behalf of others.
• Demonstrated self-starter and independent thinker who can work in the field as well as in the office.
• Organized with good time management skills necessary.
• Must have an acceptable driving record 4 (four) points or less, reliable transportation and carry automobile insurance with minimum liability of $100,000/$300,000, and property damage of $50,000.

Responsibilities

• Provides therapeutic interventions in the home or community and linking clients to resources.
• Assesses clients’ development, psychological and psychiatric needs in order to make referrals.
• Advocates on behalf of clients.
• Monitors clinical symptoms.
• Functions as a gatekeeper for other resources.
• Performs crisis intervention, as needed.
• Meet monthly productivity metrics.

Skills

Empathy

Communication

Field work

Time management

Advocacy

Education

High School Diploma

Associates degree desirable

Job description

Crossroads Health in Northeast Ohio seeks a Case Manager to provide in-home or community-based therapeutic interventions, link clients to resources, assess needs, and advocate on their behalf.

The role requires a High School Diploma with 3 years in behavioral/mental health, QMHS/QBHS within 15 days, strong organization, reliable transportation, and a commitment to equity and client-centered care. The role includes meeting monthly productivity metrics and a drug-free workplace.