Field Case Management Analyst – 75% Travel

CVS Health; Springfield (IL); On-site; USD 29,000 - 62,000; Full time

Job summary

CVS Health is seeking a Field-based Case Manager Analyst to support LTSS members. This role requires extensive travel (up to 75%) to conduct in-person visits and coordinate care across will and DuPage Counties, IL.

A bachelor’s, and preferably a master’s in human services, are required, with 2+ years’ case management experience. Responsibilities include evaluating eligibility, coordinating care plans, and collaborating with clinical teams to ensure optimal outcomes.

Qualifications

• Must reside in Illinois within the Chicago area ZIP codes listed (60606–60653)
• Valid Illinois Driver's license and willingness to travel up to 75%
• Minimum of two years of case management experience
• Proficiency with Microsoft Office and Electronic Health Records (EHR)

Responsibilities

• Provide care coordination, support and education to LTSS members
• Travel up to 75% for face-to-face member visits
• Evaluate member needs/eligibility and develop care plans
• Coordinate and monitor care plan activities and progress
• Escalate and address quality of care issues and barriers to goals

Skills

Case management

Bilingual

Education

Bachelor's degree

Master's degree (human services)

Tools

Microsoft Office

Electronic Health Records

Job description

CVS Health is seeking a Field-based Case Manager Analyst to support LTSS members. This role requires extensive travel (up to 75%) to conduct in-person visits and coordinate care across will and DuPage Counties, IL.

A bachelor’s, and preferably a master’s in human services, are required, with 2+ years’ case management experience. Responsibilities include evaluating eligibility, coordinating care plans, and collaborating with clinical teams to ensure optimal outcomes.