Field Case Manager Analyst – LTSS Travel Expert

CVS Health; Champaign (IL); On-site; USD 29,000 - 62,000; Full time

Job summary

CVS Health in Champaign, IL is hiring a Case Management Analyst (Field) to coordinate care for waiver and LTSS members. The role requires travel up to 75% with in-person quarterly visits and a full caseload managed on a daily basis.

You will evaluate member needs, coordinate care plans, educate and empower members, and collaborate with clinical teams to achieve optimal health outcomes in a regulated, patient‑centered environment.

Qualifications

• Minimum of two years of case management experience.
• Proficiency with Microsoft Office and electronic health records.
• Must reside in Champaign, IL and have a valid Illinois driver’s license.
• Willingness to travel up to 75% of the time for face-to-face member meetings.

Responsibilities

• Evaluate referred member's needs/eligibility and plan a course of action.
• Coordinate and implement care plan activities; monitor progress.
• Provide coaching and support to empower members to participate in their healthcare decisions.

Skills

Case management experience

Microsoft Office

Electronic health records

Travel willingness

Interpersonal communication

Education

Bachelor's or Master's in human-services

Tools

EHR systems

Job description

CVS Health in Champaign, IL is hiring a Case Management Analyst (Field) to coordinate care for waiver and LTSS members. The role requires travel up to 75% with in-person quarterly visits and a full caseload managed on a daily basis.

You will evaluate member needs, coordinate care plans, educate and empower members, and collaborate with clinical teams to achieve optimal health outcomes in a regulated, patient‑centered environment.