Field Care Navigator & Transitions Specialist

UnitedHealth Group; Portsmouth (VA); Hybrid; USD 33,000 - 59,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a Field Care Coordinator to assess, plan, and advocate for enrollees, traveling to homes, facilities, and community settings across Chesapeake, Portsmouth, VA, and surrounding areas. The role focuses on coordinating care with the interdisciplinary team to deliver comprehensive, cost-effective services.

Requirements include a Bachelor's in Social Work or related field, 3+ years in care coordination, and ability to travel.

Qualifications

• Bachelor's degree in Social Work or Human Services (or related field).
• 3+ years of experience in care coordination, behavioral health experience, and/or healthcare environment.
• 3+ years of experience with medical needs, elderly, or individuals with disabilities and communication barriers.
• 1+ years of experience with MS Office (Word, Excel, Outlook).
• Access to reliable transportation and valid US driver’s license with ability to travel within assigned territory.

Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment.
• Develop and implement person-centered care plans addressing chronic conditions, health promotion, and social determinants of health.
• Partner and collaborate with internal care team, providers, and community resources to implement care plan.
• Provide education and coaching to support member self-management of care needs and lifestyle changes.
• Support proactive discharge planning and manage/coordinate Care Transition after ER, inpatient, or SNF stays.
• Advocate for members and families to ensure needs and choices are represented and supported by the health care team.

Skills

Care coordination experience

MS Office

Driver's license

Education

Bachelor's degree in Social Work or Human Services

Job description

UnitedHealth Group is seeking a Field Care Coordinator to assess, plan, and advocate for enrollees, traveling to homes, facilities, and community settings across Chesapeake, Portsmouth, VA, and surrounding areas. The role focuses on coordinating care with the interdisciplinary team to deliver comprehensive, cost-effective services.

Requirements include a Bachelor's in Social Work or related field, 3+ years in care coordination, and ability to travel.