Field Care Coordinator – Medicaid Health Navigator

Humana; Marion (IL); On-site; USD 54,000 - 73,000; Full time

Job summary

Humana is seeking a Care Coordinator for Illinois Medicaid Members. You will assess members’ needs, build care plans, and link families to services to improve health outcomes.

This field role requires 75-90% travel and collaboration with interdisciplinary teams and care managers. Qualified candidates include IL-resident professionals with healthcare/case management experience, and degrees in social sciences or related fields; LPN/LPC/LSW credentials are also considered.

Qualifications

• Bachelor's degree in social sciences, social work, human services, or related field.
• LPN in Illinois with 1 year of elderly care assessments.
• Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW).
• Reside in Illinois and have 1+ years in health care/case management.

Responsibilities

• Visit members in homes, facilities, or care settings with high local travel.
• Assess care needs and develop personalized care plans.
• Coordinate services and monitor progress of care plans.
• Assist with grievances and appeals and provide resource referrals.
• Navigate Medicaid/MCO requirements and support enrollment needs.

Skills

Health care experience

Case management

Medicare & Medicaid familiarity

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR systems

Education

Bachelor's degree in social sciences, social work, human services, or related field

Unrestricted LPN in Illinois with 1 year of elder care assessments

Licensed Professional Counselor (LPC)

Licensed Social Worker (LSW)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Humana is seeking a Care Coordinator for Illinois Medicaid Members. You will assess members’ needs, build care plans, and link families to services to improve health outcomes.

This field role requires 75-90% travel and collaboration with interdisciplinary teams and care managers. Qualified candidates include IL-resident professionals with healthcare/case management experience, and degrees in social sciences or related fields; LPN/LPC/LSW credentials are also considered.