Field Care Coach: Community Wellness Navigator

Humana Inc; Fort Myers (FL); On-site; USD 54,000 - 73,000; Full time

Job summary

Humana Inc. in Florida is hiring a Care Coach 1 to assess member needs and develop individualized care plans. The role focuses on guiding members toward needed services, coordinating with providers, and monitoring progress through home visits and local travel (75-90%).

Qualified candidates live in Collier or Charlotte counties with a health/human services degree and 2+ years of related experience; a driver's license and reliable vehicle are required due to field visits.

Qualifications

• Bachelor's degree in health and human services or a related field.
• 2+ years of related case management experience.
• Exceptional verbal and written communication skills; ability to document clearly.
• Driver's license and reliable vehicle due to home visits.

Responsibilities

• Assess and evaluate member needs to establish an individualized care plan.
• Visit Medicaid members in homes and care facilities to coordinate services.
• Monitor progress and adjust plans to achieve optimal wellbeing.
• Coordinate with providers, payers, and interdisciplinary teams.
• Guide members/families toward available resources and supports.

Skills

Exceptional verbal/written skills

Electronic information applications

Education

Bachelor's degree in health and human services

Tools

Electronic information systems

Job description

Humana Inc. in Florida is hiring a Care Coach 1 to assess member needs and develop individualized care plans. The role focuses on guiding members toward needed services, coordinating with providers, and monitoring progress through home visits and local travel (75-90%).

Qualified candidates live in Collier or Charlotte counties with a health/human services degree and 2+ years of related experience; a driver's license and reliable vehicle are required due to field visits.