Field Cable Service Technician / Broadband Technician

Next Solutions LLC; Detroit (MI); On-site; USD 39,359 - 92,067; Full time

Benefits offered by this job

Health Savings Account

Life Insurance & Supplemental

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Employee Discounts Program

Company owned vehicle (for qualified)

Paid training and onboarding

On-the-job technical training

Travel opportunities with additional '

Job summary

Next Solutions LLC is hiring Cable Technicians, Broadband Technicians, Internet Installers and Field Service Technicians in the Detroit area. This field-based role involves installing and servicing TV, internet, and smart home systems directly at customers’ homes.

Applicants should have a HS diploma or GED, and a valid driver’s license. Experience in telecom or field service is preferred; exposure to sales or customer service is a plus. Travel within 100 miles of Detroit is required.

Qualifications

• High School Diploma or GED preferred.
• Experience in telecommunications or field service preferred.
• Valid driver’s license required.

Responsibilities

• Install, maintain, and troubleshoot residential telecommunications services.
• Install and activate cable TV, broadband internet, and phone services.
• Complete service work orders and installations.
• Educate customers on equipment operation and service features.
• Follow safety standards and installation procedures.

Skills

Customer service

Outdoor work

Valid driver’s license

Education

High School Diploma / GED

Job description

Location: Field-based / Local Service Area

Job Type: Full-Time

Pay: $39,359 – $92,067 per year

Weekly Pay Available—Ability to earn $1,000+ per week

Build Your Career with Next Solutions

Next Solutions is a rapidly growing telecommunications and in-home services company partnering with many of the nation’s leading internet, cable, and smart home service providers.

Our technicians are responsible for delivering high-quality installation, troubleshooting, and customer service directly in customers’ homes.

Due to continued company growth and expansion into new markets, we are hiring Cable Technicians, Broadband Technicians, Internet Installers, and Field Service Technicians who want to build a career in the telecommunications industry.

If you enjoy working independently, solving technical problems, interacting with customers, and working with technology, this is an excellent opportunity to join a company that values skill development, advancement, and technician success.

Experienced technicians are eligible for a $1,500 sign-on bonus.

Benefits Offered

• Health Savings Account
• Life Insurance & Supplemental Insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Discounts Program
• Company owned vehicle (for qualified candidates only)
• Paid training and onboarding
• On-the-job technical training
• Travel opportunities with additional incentive pay

Summary

As a Cable Technician / Field Service Technician, you will install, maintain, and troubleshoot residential telecommunications services including TV, high-speed internet, and smart home systems.

What You’ll Do

• Install and activate cable television, broadband internet, and phone services
• Perform new service installations, reconnects, upgrades, and service transfers
• Troubleshoot service interruptions and diagnose connectivity issues
• Install and configure modems, routers, converters, and cable boxes
• Run and secure interior and exterior wiring
• Relocate and install cable outlets and network connections
• Educate customers on equipment operation and service features
• Ensure proper signal levels and service quality
• Follow company safety standards and installation procedures
• Complete assigned service work orders and installation requests
• Provide exceptional customer service during every installation visit

Experience operating the following equipment is highly valued

• Signal testing equipment
• Modems and routers
• Cable converters and receivers
• Network wiring tools
• Smart home connectivity devices

What We Are Looking For

• Previous experience installing satellite TV, broadband internet, or telecom systems preferred
• High School Diploma / GED preferred
• Experience in telecommunications, cable installation, internet installation, or technical field service preferred
• Sales or customer service experience a plus
• Comfortable working outdoors and in customers’ homes
• Ability to lift and carry up to 80 pounds regularly
• Ability to work 5‑6 days per week including evenings and weekends
• Must pass background check and pre‑employment drug screening
• Valid driver's license

Work Hours & Location Requirements

• This is a field‑based role requiring full‑time travel to customer locations, within a 100-mile service area around Detroit, Michigan
• The typical schedule is 40‑50 hours per week, including weekends as needed.

Work Authorization Requirements

• Applicants must be legally authorized to work in the United States at the time of application.
• We are unable to sponsor or take over sponsorship of a U.S. Employment visa (e.g. H‑1B) for this position.