Field Cable Service Technician

Next Solutions LLC; Buffalo (NY); On-site; USD 45,500 - 63,700; Full time

Benefits offered by this job

Weekly pay structure

Paid training

Company-owned vehicle (for qualified)

Job summary

Next Solutions LLC is an in-home services company hiring a service and solutions specialist to install, upgrade, and disconnect TV, internet, and phone services. The role involves driving to customers’ homes, assessing needs, and delivering solutions with strong customer education.

Qualifying candidates should have a HS diploma or equivalent; sales experience is a plus. Expect to pass a background check and a pre-employment drug screen, with the ability to lift up to 80 lbs and work 5–6 days

Qualifications

• HS Diploma or equivalent.
• Sales experience is a plus.
• Must pass an extensive background check and pre-employment drug screen.
• Able to lift and carry up to 80 lbs.
• Flexible to work 5-6 days per week, including nights, weekends, and holidays.

Responsibilities

• Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
• Troubleshoot all services.
• Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.

Skills

Customer service

Sales

Technical aptitude

Flexible schedule

Education

HS Diploma or equivalent

Job description

Overview

$1,500 Sign-On Bonus for Experienced Applicants

Next Solutions is an in-home services company. We contract work from many of today’s top TV and internet service providers. We specialize in creating the ultimate in-home experience for these companies’ customers.

What does a in-home service and solutions specialist do?

Our service and solutions experts provide customers with TV, Internet, and smart home solutions. We provide the work orders for you to complete. This means driving to the customer’s house, assessing the customers’ needs and best options for completing required work.

Responsibilities

• Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
• Troubleshoot all services.
• Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.

Qualifications

• HS Diploma or equivalent
• Sales experience a plus, but not required
• Must pass an extensive background check and pre-employment drug screen
• Able to lift and carry up to 80 lbs. on a consistent basis
• Flexible to work 5-6 days per week, including nights, weekends, and holidays

Benefits

• Weekly pay structure
• Ability to earn over $1000 per week
• Paid training
• Company-owned vehicle (for qualified candidates only)