Drop Bury Technician / Underground Utility Technician

Next Solutions LLC; Louisville (KY); On-site; USD 52,000 - 82,067; Full time

Benefits offered by this job

Health Savings Account

Life Insurance & SupplementalInsurance

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Employee Discounts Program

Professional Development Assistance

Job summary

Next Solutions LLC is hiring field-based Telecom Technicians to install and service residential fiber, cable, and broadband at customer homes in the Cincinnati 100-mile radius. Work includes outdoor and indoor installations, with a focus on safety, quality, and customer service.

Compensation ranges from $52,000 to $82,067 per year, with weekly pay available and a $1,500 sign-on bonus for experienced technicians. Benefits include healthcare, PTO, and professional development opportunities.

Qualifications

• High School Diploma or GED required.
• Experience in telecommunications or field service preferred.
• Ability to lift up to 80 pounds regularly.
• Must pass background check and pre-employment drug screening.
• Valid driver’s license preferred.

Responsibilities

• Install and activate cable television, broadband internet, and phone services.
• Perform new service installations, reconnects, upgrades, and service transfers.
• Troubleshoot service interruptions and diagnose connectivity issues.
• Install and configure modems, routers, converters, and cable boxes.
• Run and secure interior and exterior wiring.
• Relocate and install cable outlets and network connections.
• Educate customers on equipment operation and service features.
• Ensure proper signal levels and service quality.
• Follow company safety standards and installation procedures.
• Complete assigned service work orders and installation requests.
• Provide exceptional customer service during every installation visit.

Skills

Customer service

Outdoor work

Driver's license

Education

High School Diploma or GED

Tools

Signal testing equipment

Modems & routers

Cable hardware tools

Job description

Location: Field-based / Local Service Area

Job Type: Full-Time

Pay: $52,000 – $82,067 per year

Weekly Pay Available - Ability to earn $1,000+ per week

Build Your Career with Next Solutions

Next Solutions is a rapidly growing in-home services and telecommunications infrastructure company partnering with many of the nation’s leading internet and cable service providers. Our technicians play a critical role in delivering reliable fiber, cable, and broadband connectivity directly to customers’ homes.

As we continue expanding into new markets, we are hiring Drop Bury Technicians, Underground Utility Technicians, Cable Install Technicians, and Fiber Installation Technicians who want to build a long-term career in the telecommunications field.

If you enjoy working outdoors, operating equipment, solving technical problems, and working independently, this is a great opportunity to join a team that values quality work, safety, and career growth.

Experienced technicians are eligible for a $1,500 sign-on bonus.

Join us if you’re ready to grow, solve real challenges, and make a difference every day.

BENEFITS OFFERED

• Health Savings Account
• Life Insurance & Supplemental Insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Discounts Program
• Professional Development Assistance

SUMMARY

As a Cable Technician / Field Service Technician, you will install, maintain, and troubleshoot residential telecommunications services including TV, high-speed internet, and smart home systems.

WHAT YOU’LL DO

• Install and activate cable television, broadband internet, and phone services
• Perform new service installations, reconnects, upgrades, and service transfers
• Troubleshoot service interruptions and diagnose connectivity issues
• Install and configure modems, routers, converters, and cable boxes
• Run and secure interior and exterior wiring
• Relocate and install cable outlets and network connections
• Educate customers on equipment operation and service features
• Ensure proper signal levels and service quality
• Follow company safety standards and installation procedures
• Complete assigned service work orders and installation requests
• Provide exceptional customer service during every installation visit

Experience operating the following equipment is highly valued

• Signal testing equipment
• Modems and routers
• Cable converters and receivers
• Network wiring tools
• Smart home connectivity devices

WHAT WE ARE LOOKING FOR

• High School Diploma or GED
• Experience in telecommunications, cable installation, internet installation, or technical field service preferred
• Sales or customer service experience a plus
• Comfortable working outdoors and in customers’ homes
• Ability to lift and carry up to 80 pounds regularly
• Ability to work 5–6 days per week including evenings and weekends
• Must pass background check and pre-employment drug screening
• Valid driver's license preferred

WORK HOURS & LOCATION REQUIREMENTS

• This is a field-based role requiring full-time travel to customer locations, within a 100-mile service area around Cincinnati, OH.
• The typical schedule is 40-50 hours per week, including alternating weekends as needed.

WORK AUTHORIZATION REQUIREMENTS

• Applicants must be legally authorized to work in the United States at the time of application.
• We are unable to sponsor or take over sponsorship of a U.S. Employment visa (e.g. H-1B) for this position.