Field Broadband Technician I - Install & Connect

Mediacom Communications Corporation; Illinois; Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Company vehicle

Gas card

On-the-job training

Tools, tablet & phone

Health insurance

Paid time off

401K with company match

Performance bonus

Education enrichment up to $5,000/year

Uniforms and boots

Wellness program

Job summary

Mediacom Communications Corporation is seeking a Broadband Specialist I to perform installations of cable TV and broadband services in customer homes. You will drive a company van, perform installations, service changes, and outlet additions, and address customer requests with a focus on quality service.

The role includes learning service installation procedures, maintaining safety standards, and delivering excellent customer experiences while promoting Mediacom products and promotions.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with satisfactory driving record.
• General level of mechanical and consumer devices knowledge.
• Ability to interact with customers and co-workers.

Responsibilities

• Make customer drop installations (exterior and interior) from tap to antenna terminals.
• Perform new connects, reconnects, and service changes; add outlets; install/remove converters.
• Analyze picture quality and ensure acceptable signal delivery.
• Handle cables, tools and connectors; use field equipment.
• Read signal levels with meters and adjust installations accordingly.
• Climb poles and work at various heights; lift 50–100 lbs.
• Drive company vehicles and perform vehicle upkeep.
• Generate revenue through information on products and promotions.
• Adhere to codes, safety guidelines and company procedures.

Skills

Customer service

Communication

Driver's license

Physical stamina

Education

High school diploma

Job description

Mediacom Communications Corporation is seeking a Broadband Specialist I to perform installations of cable TV and broadband services in customer homes. You will drive a company van, perform installations, service changes, and outlet additions, and address customer requests with a focus on quality service.

The role includes learning service installation procedures, maintaining safety standards, and delivering excellent customer experiences while promoting Mediacom products and promotions.