Field Broadband Installation Technician I

Talentify; Dagsboro (DE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Company vehicle

Gas card

On-the-job training

Tools provided

Health insurance

Paid vacation

401K with company match

Performance bonus potential

Education enrichment up to $5,000/year

Uniforms and boots

Wellness program

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to handle new installations of cable and broadband services. You will operate a company vehicle, visit customer homes, and perform installation, service changes, outlet installs, and other duties to ensure customer satisfaction.

Responsibilities include wiring, testing signal levels, and following safety guidelines. The role requires strong communication with customers and coworkers in a fast-paced environment with

Qualifications

• No experience required.
• High school diploma or GED.
• Valid driver’s license with satisfactory driving record.
• General level of mechanical and consumer devices knowledge.
• Ability to interact with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible hours including evenings, weekends, and overtime.

Responsibilities

• Make customer drop installations complete from tap to antenna terminals in single and multi-unit dwellings.
• Perform new connects, reconnects, disconnects, add outlets, and install/remove converters.
• Analyze picture quality and assess delivery after installation of cable service.
• Use hand tools and perform wiring work with connectors, fasteners, and cable.
• Read signal levels using field strength meter and adjust levels as needed.
• Drive company vehicle to customer sites and perform vehicle upkeep.
• Generate revenue through information about product options and promotions.
• Complete paperwork as required by management.
• Adhere to codes, guidelines, and safety practices to ensure customer satisfaction.

Skills

Customer service

Mechanical knowledge

Communication with customers

Ability to work at heights

Education

High school diploma or GED

Tools

VOM

DMM

Hand tools

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to handle new installations of cable and broadband services. You will operate a company vehicle, visit customer homes, and perform installation, service changes, outlet installs, and other duties to ensure customer satisfaction.

Responsibilities include wiring, testing signal levels, and following safety guidelines. The role requires strong communication with customers and coworkers in a fast-paced environment with