Field Broadband Technician I — Install, Connect & Grow

Kinsley Power Systems; Garden Prairie (IL); On-site; USD 46,563,000 - 50,145,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Paid on-the-job training

Tools provided

Health, vision, dental insurance

Paid vacation & holidays

401K with company match

Education enrichment up to $5,000/year

Uniforms and boots

Wellness program

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform new installations and service changes for cable TV and broadband. You will visit customer homes in a company van, handle installations, upgrades, disconnects, and related service tasks, while delivering excellent customer experiences.

Responsibilities include operating tools, reading signal levels, maintaining safety, and generating related paperwork. A valid driver’s license is required.

Qualifications

• No experience required.
• High school diploma or GED required.
• Valid driver’s license required: satisfactory driving record.
• General level of mechanical and consumer devices knowledge
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.

Responsibilities

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges’ acceptability of picture delivered following installation of cable service.
• Work with connectors, fasteners and wire and use hand tools.
• Use customary CATV hand and power tools in performance of job duties.
• Complete appropriate paperwork functions as prescribed by system management.
• Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.

Skills

Customer service

Education

High school diploma or GED

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform new installations and service changes for cable TV and broadband. You will visit customer homes in a company van, handle installations, upgrades, disconnects, and related service tasks, while delivering excellent customer experiences.

Responsibilities include operating tools, reading signal levels, maintaining safety, and generating related paperwork. A valid driver’s license is required.