Field Broadband Technician – Company Vehicle Included

Mediacom Communications Corporation; Knoxville (IA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Company vehicle and gas card

Tools, tablet, and phone provided

Health, vision, and dental insurance

401K with company match

Paid training and opportunities for on

Bonuses

Job summary

Mediacom Communications in the Knoxville, IA area is seeking a Broadband Specialist I (Field Technician) to perform new installations of cable TV and broadband services. You will drive a company van, work in customers' homes, and represent Mediacom daily to our customers.

You will also learn and perform duties including installation, changes of service, outlet installations, and service upgrades while following FCC rules and Mediacom policies.

Qualifications

• Ability to interact and communicate with customers and co-workers.
• General level of mechanical and consumer devices knowledge.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.

Responsibilities

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges’ acceptability of picture delivered following installation of cable service.
• Work with connectors, fasteners and wire and use hand tools.
• Use customary CATV hand and power tools in performance of job duties.
• Complete appropriate paperwork functions as prescribed by system management.

Skills

Customer interaction

Mechanical knowledge

Communication

Work flexibility

Safety awareness

Education

High school diploma or GED

Tools

VOM / DMM

Job description

Mediacom Communications in the Knoxville, IA area is seeking a Broadband Specialist I (Field Technician) to perform new installations of cable TV and broadband services. You will drive a company van, work in customers' homes, and represent Mediacom daily to our customers.

You will also learn and perform duties including installation, changes of service, outlet installations, and service upgrades while following FCC rules and Mediacom policies.