Broadband Field Technician I — Paid Training & Company Vehicle

Mediacom Communications; Columbia Township (MO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Gas card

On-the-job training

Tools tablet and phone

Health insurance

Dental & vision insurance

Paid vacation & holidays & PTO

401K with company match

Bonus potential

Employee discounts

Education enrichment up to $5,000/year

Uniforms & boots

Wellness program

Job summary

Mediacom Communications is hiring a Broadband Specialist I to perform new installations of cable television and broadband services. You will drive a company van, visit customer homes, and handle service changes, outlet installations, and special requests while delivering excellent customer service.

Responsibilities include installing and upgrading service, ensuring proper signal levels, handling tools, and complying with safety rules.

Qualifications

• No experience required.
• High school diploma or GED required.
• Valid driver’s license and satisfactory driving record.

Responsibilities

• Make customer drop installations (exterior and interior) from tap to antenna terminals on customer equipment in single or multi-unit dwellings.
• Perform new connects, reconnects, disconnects as requested; add outlets; install/remove converters; upgrade/downgrade services.
• Analyze picture quality and judge acceptability of delivered service.
• Work with connectors, fasteners, wire; use hand tools and CATV tools.
• Read signal levels with field strength meter and adjust as needed.
• Climb poles or ladders with proper safety equipment.
• Lift up to 100 lbs; work in tight spaces and varied heights.
• Read blueprints for drop system layouts; document work; communicate FCC rules to customers.
• Drive company vehicle to perform duties and maintain equipment.
• Generate revenue through product options, campaigns, and promotions.

Job description

Mediacom Communications is hiring a Broadband Specialist I to perform new installations of cable television and broadband services. You will drive a company van, visit customer homes, and handle service changes, outlet installations, and special requests while delivering excellent customer service.

Responsibilities include installing and upgrading service, ensuring proper signal levels, handling tools, and complying with safety rules.