Field Body Repair Inspector — Investigations & Compliance

New York State Department of Motor Vehicles; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Leave

Health Insurance

Pension

Dental & Vision Coverage

Flex Spending

Tuition Assistance

Public Service Loan Forgiveness

Job summary

New York State Department of Motor Vehicles is seeking a Body Repair Inspector or Trainee for Regions 2 & 6. This field position involves investigating consumer complaints, inspecting facilities, and providing technical guidance across multiple counties, with extensive travel and driver’s license requirements.

The role offers valuable state benefits and potential for advancement. Eligible candidates must meet the NY HELPS program criteria and have substantial automotive repair experience or

Qualifications

• Body Repair Inspector requires five years of experience in automotive body repair or as an automotive body repair instructor, within the last ten years.
• Body Repair Inspector Trainee 1 requires three years of experience as described above, within the last ten years.
• Must obtain three ASE certifications within one year of employment.

Responsibilities

• Investigates consumer complaints involving non‑quality repair work, improper inspections, unauthorized work and other deceptive practices.
• Interviews consumers, facility owners and other parties to determine the validity of complaints or violations.
• Gathers, labels, and prepares case evidence and conducts concealed identity investigations when appropriate.
• Drafts narrative case reports that summarize findings and recommendations for investigations.
• Examines vehicles, components, and documents to evaluate repair quality and standards.
• Writes physical damage reports and analyzes insurance estimates.
• Appraises financial losses of consumers and recommends restitution amounts.
• Resolves questions regarding dealer responsibilities in registering and retitling rebuilt or impounded vehicles.
• Determines if service providers follow proper repair procedures using diagnostic equipment.
• Investigates appeals of emission inspection waiver denials due to unsatisfactory repair work.
• Serves suspension and revocation orders against automotive facilities.
• Provides technical advice and training to DMV personnel.
• Conducts vehicle inspection certification classes for individuals wishing to become certified.
• Acts as liaison to industry, consumer and public interest groups; addresses groups related to vehicle safety.
• May conduct inspections of automotive facilities applying for licenses.
• May develop and prepare case exhibits for hearings and testify as an expert witness in civil court.

Skills

Five years of automotive body repair

Three years of related experience

Job description

New York State Department of Motor Vehicles is seeking a Body Repair Inspector or Trainee for Regions 2 & 6. This field position involves investigating consumer complaints, inspecting facilities, and providing technical guidance across multiple counties, with extensive travel and driver’s license requirements.

The role offers valuable state benefits and potential for advancement. Eligible candidates must meet the NY HELPS program criteria and have substantial automotive repair experience or