Field-Based Retail Programs Manager

Aksarben Heating, Air Conditioning, Plumbing; Miami (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Access to insurance

Low-cost Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

401(k) with company match

Paid Time Off

Life Insurance

Job summary

ARS-Rescue Rooter in the United States is seeking a leader for its retail sales program. You will recruit, train, and direct personnel to meet daily and weekly lead goals while coordinating with store management.

The role requires two years of sales leadership or retail management, ability to work evenings and weekends, and strong interpersonal skills. You will spend 60-65% of time in the field, driving performance and maintaining relationships across stores.

Qualifications

• Strong interpersonal, organizational, communication and selling skills are required.
• Must have two years of demonstrated sales leadership or retail management experience.
• The ability to work evenings and weekends with minimal supervision is also required.
• This job requires the ability to read and interpret training material.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.

Responsibilities

• Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.
• Manage hourly/daily associates performance, schedules and activities to achieve service center goals.
• Hold weekly associate meetings to inform, educate, and motivate individual team members.
• Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
• Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a “race” to a pre-determined goal, etc.
• Spend 60-65% of time in the field with SSAs and retail store management.
• Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run.
• Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
• Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
• Schedule and implement planned store “events”, being sure to involve Store Management.

Skills

Sales leadership

Retail management

Evening/weekend availability

Reading training material

Job description

ARS-Rescue Rooter in the United States is seeking a leader for its retail sales program. You will recruit, train, and direct personnel to meet daily and weekly lead goals while coordinating with store management.

The role requires two years of sales leadership or retail management, ability to work evenings and weekends, and strong interpersonal skills. You will spend 60-65% of time in the field, driving performance and maintaining relationships across stores.