Retail Program Manager - Bi-Lingual Sales Leader

American Residential Services; Miami (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Insurance access

Low-cost medical

Dental insurance

Vision insurance

HSA/FSA

401(k) match

Paid time off

Life insurance

Company website

Job summary

ARS-Rescue Rooter in Miami seeks a sales leadership professional to recruit, train, and direct retail sales staff to consistently meet daily and weekly lead goals. You will manage performance, schedules, and activities, hold weekly meetings, and provide progress updates.

Training on HVAC-related topics will be provided, with 60-65% of time in the field alongside store managers and SSAs. Competitive compensation ranges from $60,000 to $70,000 per year, with sign-on bonuses possible based on

Qualifications

• Strong interpersonal, organizational, communication and selling skills.
• Two years of demonstrated sales leadership or retail management experience.
• Ability to work evenings and weekends with minimal supervision.
• Ability to read and interpret training material.
• Related experience and/or advanced training may be substituted.

Responsibilities

• Recruit, train, and direct personnel within the retail sales program to meet lead goals.
• Manage hourly/daily associates' performance, schedules and activities.
• Hold weekly associate meetings to inform, educate, and motivate team members.
• Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program.
• Create competitive atmosphere with internal contests to hit targets.
• Spend 60-65% of time in the field with SSAs and store management.
• Meet and exceed established departmental business performance standards for leads.
• Develop and maintain positive relationships with retail store personnel and management.
• Meet with store managers to provide performance updates and staffing changes.
• Schedule and implement planned store events with Store Management.

Skills

Interpersonal skills

Organizational skills

Communication skills

Sales leadership

Retail management

Evenings/weekends availability

Training material literacy

Job description

Company Name: ARS-Rescue Rooter Overview:

Salary Range - $60k - $70k per year

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

Check out what we offer:

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• Health Savings Account or Flexible Spending Account
• 401(k) with company match
• HSA and Flexible Spending Account
• Paid Time Off & Holiday Pay
• Company paid life insurance
• Learn more by visiting www.myarsrewards.com/

Responsibilities:

Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.

• Manage hourly/daily associates performance, schedules and activities to achieve service center goals.
• Hold weekly associate meetings to inform, educate, and motivate individual team members.
• Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
• Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a "race" to a pre-determined goal, etc.
• Spend 60-65% of time in the field with SSAs and retail store management.
• Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run.
• Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
• Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
• Schedule and implement planned store "events", being sure to involve Store Management.

Qualifications:

• Strong interpersonal, organizational, communication and selling skills are required.
• Must have two years of demonstrated sales leadership or retail management experience.
• The ability to work evenings and weekends with minimal supervision is also required.
• This job requires the ability to read and interpret training material.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.

* This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy .