Field-Based Resident Experience Manager — NYC

Natural Wireless, LLC; New York (NY); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible field-based role

Career growth opportunities

Job summary

A leading internet service provider is seeking a proactive Resident Experience Manager for a field-based role in New York City. This position involves engaging with luxury residential buildings to ensure resident satisfaction, conducting promotional events, and maintaining relationships with property managers. Ideal candidates should have excellent communication skills, familiarity with CRM systems, and a self-motivated attitude. A competitive salary and comprehensive benefits package are offered, with opportunities for career growth.

Qualifications

• Excellent interpersonal, communication, and customer service skills.
• Professional demeanor to engage with residents and property management.
• Experience in property management, hospitality, or customer engagement is a plus.

Responsibilities

• Act as the primary contact between the company and property managers.
• Set up daily appointments to maintain strong relationships.
• Educate property staff about the company's services.

Skills

Interpersonal communication

Customer service

Organizational skills

Relationship management

Tools

Pipeline CRM

Google Workspace

Microsoft Office

Job description

A leading internet service provider is seeking a proactive Resident Experience Manager for a field-based role in New York City. This position involves engaging with luxury residential buildings to ensure resident satisfaction, conducting promotional events, and maintaining relationships with property managers. Ideal candidates should have excellent communication skills, familiarity with CRM systems, and a self-motivated attitude. A competitive salary and comprehensive benefits package are offered, with opportunities for career growth.