Field-Based Patient Navigator & Care Improvement Lead

RWJBarnabas Health; Franklin Township (NJ); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Flexible Spending Accounts

Wellness Programs

Discounts Through Partners

Job summary

RWJBarnabas Health in New Jersey seeks a Patient Navigator to support value-based care across Primary Care practices. You will analyze Epic data, coordinate with practice leaders, and drive workflow improvements to elevate patient outcomes.

Day-to-day duties include reviewing metrics, meeting managers, presenting at partner meetings, training staff on Epic, and serving as a liaison to physicians. This role requires 3–5 years in healthcare operations and travel up to 75%.

Qualifications

• Associate's degree in healthcare administration, business, or related field required.
• 3-5 years of experience in practice management, healthcare operations, or related role.
• Knowledge of medical terminology and HIPAA requirements.
• Travel up to 75% in the Jersey City/Hoboken area.
• Epic, population health, LEAN/Six Sigma certification preferred.

Responsibilities

• Reviewing Epic data and value-based care metrics to identify opportunities and actionable targets for primary care practices.
• Meeting with practice managers to review performance and develop improvement strategies.
• Attending partner meetings and preparing presentations with annual wellness data.
• Supporting practice operations by implementing workflow changes and promoting sustainable processes.
• Providing Epic education and training to providers and staff as needed.
• Serving as a liaison between Medical Group, primary care practices, and physician leadership.
• Developing reports with practices to monitor progress.
• Assisting with patient outreach and closing gaps in care.
• Identifying low-performing areas and addressing barriers to improve value-based care.
• Reviewing upcoming value-based programs and coordinating participation.

Education

Associate's degree in healthcare administration or related field

Bachelor's degree preferred

Tools

Epic

Job description

RWJBarnabas Health in New Jersey seeks a Patient Navigator to support value-based care across Primary Care practices. You will analyze Epic data, coordinate with practice leaders, and drive workflow improvements to elevate patient outcomes.

Day-to-day duties include reviewing metrics, meeting managers, presenting at partner meetings, training staff on Epic, and serving as a liaison to physicians. This role requires 3–5 years in healthcare operations and travel up to 75%.