Field-Based Partner Success & Growth Associate

Pegasus Building Services Company, Inc.; Long Beach (CA); On-site; USD 29,000 - 39,000; Full time

Job summary

Pegasus Building Services Company, Inc. is seeking a Sales Representative/Partner Success Manager to join our field team. You will conduct inspections at partner sites, document findings with photos, and identify service opportunities for the operations team.

This role combines quality assurance, customer service, and business development in a development track. Ideal candidates are self-motivated, travel-ready, and comfortable using mobile reporting tools; bilingual skills are a plus, and

Qualifications

• Strong interpersonal and communication skills.
• Self-motivated and able to work independently in a mobile, field-based role.
• Detail-oriented and observant.
• Reliable transportation, valid driver’s license, and willingness to travel to sites within the region.
• Coachable — open to structured training and feedback.
• Comfortable with technology (mobile apps, basic reporting).

Responsibilities

• Conduct scheduled quality inspections at partner sites, documenting findings thoroughly with photos and notes.
• Capture the partner’s real-time impression of our service — positive or negative — and route issues to operations to resolve.
• Log all inspections and activity in PegDesk.
• Spot out-of-scope service opportunities during inspections (e.g., floor care, carpet cleaning, window washing, pressure washing).
• Document opportunities and hand them to the operations team for quoting — no pricing or closing by the PSM.
• Identify and visit ideal-customer-profile businesses near existing sites (single-tenant, private schools, data centers).
• Introduce Pegasus, identify decision-makers, and qualify leads.
• Hand qualified leads to Account Executives for closing; log all leads and interactions in PegDesk.
• Complete Integrity Service and (as you progress) Integrity Selling training.
• Participate in weekly coaching, call reviews, and the Business Review Meeting.
• Meet performance expectations (KPIs) as a core part of the role.

Skills

Interpersonal

Communication

Self-motivated

Travel

Tech-savvy

Job description

Pegasus Building Services Company, Inc. is seeking a Sales Representative/Partner Success Manager to join our field team. You will conduct inspections at partner sites, document findings with photos, and identify service opportunities for the operations team.

This role combines quality assurance, customer service, and business development in a development track. Ideal candidates are self-motivated, travel-ready, and comfortable using mobile reporting tools; bilingual skills are a plus, and