Field-Based National Accounts Manager

Coastal Forest Products; Boston (MA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with 4% company match

Holidays, Life Insurance, Disability

And more

Job summary

Coastal Forest Products is seeking a National Accounts Territory Representative to grow our footprint in the assigned territory through consultative sales and program development.

The role focuses on educating national accounts about Coastal’s value-added offerings, training distributors, and expanding partnerships at national account and home center locations in Massachusetts and Rhode Island.

Qualifications

• 2+ years of sales experience in building materials, home improvement, construction, home centers, or related industry.
• Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences.
• Excellent communication, relationship-building, and negotiation skills.
• Ability to effectively facilitate group presentations and training sessions.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Legally authorized to work in the United States.

Responsibilities

• Identifies and closes opportunities within existing key target customers.
• Introduces new products and constructs sales programs for distribution.
• Understands market competitors and determines best practices for program conversions.
• Drives brand awareness and acts as a brand liaison in new distributor markets.
• Conducts brand trainings with distribution partners.
• Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
• Maintains professional and technical knowledge through educational workshops, etc.
• Maintains and updates brand sample inventory as needed.
• Resolves customer complaints by investigating problems and presenting solutions.
• Works closely with Inside Sales and Operations to ensure a seamless customer experience.
• Communicates price changes effectively and manages claims within territory.
• Maintains high customer satisfaction and ensures information is provided according to timelines.

Skills

Sales

Communication

Negotiation

Presentation

Travel by car

Education

College degree or equivalent

Tools

Microsoft Office

Job description

Coastal Forest Products is seeking a National Accounts Territory Representative to grow our footprint in the assigned territory through consultative sales and program development.

The role focuses on educating national accounts about Coastal’s value-added offerings, training distributors, and expanding partnerships at national account and home center locations in Massachusetts and Rhode Island.