National Accounts Territory Representative

Coastal Forest Products; Boston (MA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with 4% company match

Holidays, Life Insurance, Disability

And more

Job summary

Coastal Forest Products is seeking a National Accounts Territory Representative to grow our footprint in the assigned territory through consultative sales and program development.

The role focuses on educating national accounts about Coastal’s value-added offerings, training distributors, and expanding partnerships at national account and home center locations in Massachusetts and Rhode Island.

Qualifications

• 2+ years of sales experience in building materials, home improvement, construction, home centers, or related industry.
• Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences.
• Excellent communication, relationship-building, and negotiation skills.
• Ability to effectively facilitate group presentations and training sessions.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Legally authorized to work in the United States.

Responsibilities

• Identifies and closes opportunities within existing key target customers.
• Introduces new products and constructs sales programs for distribution.
• Understands market competitors and determines best practices for program conversions.
• Drives brand awareness and acts as a brand liaison in new distributor markets.
• Conducts brand trainings with distribution partners.
• Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
• Maintains professional and technical knowledge through educational workshops, etc.
• Maintains and updates brand sample inventory as needed.
• Resolves customer complaints by investigating problems and presenting solutions.
• Works closely with Inside Sales and Operations to ensure a seamless customer experience.
• Communicates price changes effectively and manages claims within territory.
• Maintains high customer satisfaction and ensures information is provided according to timelines.

Skills

Sales

Communication

Negotiation

Presentation

Travel by car

Education

College degree or equivalent

Tools

Microsoft Office

Job description

Founded in 1983, Coastal Forest Products has a long-standing reputation for supplying retail lumber yards with premium specialty wood products. Our commitment to delivering high-quality products quickly and at competitive prices remains our core value. As we continue to grow, we are dedicated to hiring and developing exceptional talent to support our expanding operations into the national accounts space.

Job Overview

The role of the National Accounts Territory Representative is to strategically and profitably grow Coastal’s business in the assigned territory by introducing key products and managing programs designed to increase Coastal’s footprint.

Utilizing a consultative approach to differentiate Coastal from the competition, National Accounts Territory Manager will be responsible for educating existing national accounts by articulating Coastal’s value-added proposition through training and presentations for select brands and product offerings within the assigned territory.

This is a field-based role that will spend the majority of their time managing our partnerships on-site at national account/home center locations in Massachusetts and parts of Rhode Island.

Employee Benefits Include

• Comprehensive Medical, Dental, and Vision benefits
• 401(k) Savings Plan with 4% Company Match
• Company-Paid Holidays, Group Life Insurance Policy, & Disability Benefits
• And more!

Job Responsibilities

• Identifies and closes opportunities within existing key target customers.
• Introduces new products and constructs sales programs for distribution
• Understands market competitors and determines best practices for program conversions.
• Drives brand awareness and acts as a brand liaison in new distributor markets
• Conducts brand trainings with distribution partners
• Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
• Maintains professional and technical knowledge through educational workshops, etc.
• Maintains and updates brand sample inventory as needed
• Resolves customer complaints by investigating problems and presenting solutions.
• Works closely with Insides Sales and Operations to ensure a seamless customer experience.
• Communicates price changes effectively and manages claim’s process within territory.
• Maintains high customer satisfaction and ensures information is provided according to timelines.

Preferred Qualifications & Experience

• 2+ years of sales experience in building materials, home improvement, construction, home centers, or a related industry.
• Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences.
• Excellent communication, relationship-building, and negotiation skills.
• Ability to effectively facilitate group presentations and training sessions.
• Collaborative team player who thrives in a fast-paced, cross-functional environment.
• Solution-oriented mindset with a strong focus on building long-term customer relationships.
• Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Ability to travel daily via car within assigned territory
• Valid U.S. Driver's License with the ability to travel as needed.
• Legally authorized to work in the United States.

Physical Conditions

• Able to lift or move objects up to 50 lbs.
• Able to sit for extended periods of time.

Education

• College degree or equivalent job-related work experience

Build your future with Coastal Forest Products and apply today! We look forward to receiving your application!