Field-Based Maintenance Technician – Retail Stores

Dollar General; Grand Rapids (MI); On-site; USD 30,000 - 39,000; Full time

Job summary

Dollar General is seeking a field-based General Maintenance Technician to support store maintenance across a geographic area, traveling to locations to resolve tickets and perform preventive maintenance with CMMS documentation.

You will educate store leaders on maintenance best practices, collaborate with store leaders and external vendors, and occasionally work after hours to address urgent repairs while upholding customer service standards.

Qualifications

• High school diploma or equivalent required.
• Active driver’s license and willingness to travel up to 100%.
• Ability to pass motor vehicle background check.
• Strong problem-solving and customer service mindset.
• Ability to lift 50 lbs+.

Responsibilities

• Travel to Dollar General stores to address reported maintenance issues.
• Troubleshoot and document asset information for on-site service projects.
• Support entry-level maintenance and perform light exterior grounds tasks.
• Document tickets and resolve within designated time frames.
• Provide training to root causes when necessary.
• Occasional after-hours work may be required based on urgency.

Skills

Problem solving

Computer literacy

Communication

Customer service

Multitasking

Retail experience

Lifting 50 lbs+

Education

High school diploma or equivalent

Job description

Dollar General is seeking a field-based General Maintenance Technician to support store maintenance across a geographic area, traveling to locations to resolve tickets and perform preventive maintenance with CMMS documentation.

You will educate store leaders on maintenance best practices, collaborate with store leaders and external vendors, and occasionally work after hours to address urgent repairs while upholding customer service standards.