Field-Based Hospice Community Liaison - Impact & Growth

Three Oaks Hospice, Inc.; Denton (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Three Oaks Hospice, Inc. is seeking a Community Liaison to promote hospice services, build referral networks with physicians, hospitals, discharge planners, and other programs within the assigned territory.

You will identify admissions and enroll patients into hospice in a timely manner. This field-based role requires travel across the territory, strong communication skills, and the ability to collaborate with healthcare professionals to grow referrals and raise community understanding of

Qualifications

• Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
• Minimum one year of sales/marketing experience in healthcare.
• One to two years’ experience in hospice/palliative marketing strongly preferred.
• Position is field based and requires 80% travel within assigned geographic area.
• Ability to market collaboratively and productively with customers, referral sources, and the community.
• Excellent written and verbal skills, computer literate.
• Strong organizational, people and problem-solving skills.
• Self-directed, with the ability to work with little supervision.
• Compliant with accepted professional standards and practices.
• Ability to perform in an interdisciplinary setting.
• Valid driver’s license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity.

Responsibilities

• Generates patient referrals through new and existing referral sources.
• Provides regular and effective communication with referrals sources to ensure highest delivery of hospice service.
• Identifies opportunities for additional or improved services to address customer needs.
• Establishes and maintain ongoing relations to increase public community understanding of hospice program and improve relations with current and potential referral sources.
• Continuously conduct market assessments and develop/implement comprehensive marketing plans designed to meet budgetary projections.
• Builds and monitors community perceptions of the company’s quality and services.
• Participates in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.
• Participates in evening/weekend call for admissions as required and in a competent and responsive manner.
• Maintains a high level of confidentiality at all times due to the access to sensitive information.
• Maintains regular, consistent attendance and is flexible to meet the needs of the department.
• Follows all Medicare, Medicaid and HIPAA regulations and requirements.
• Always abides by all regulations, policies, procedures and standards.
• Performs other duties as assigned

Skills

Sales experience

Healthcare marketing

Hospice marketing

80% travel

Written communication

Verbal communication

Organizational skills

Problem solving

Self-directed

Interdisciplinary teamwork

Education

Bachelor’s degree in related field

Job description

Three Oaks Hospice, Inc. is seeking a Community Liaison to promote hospice services, build referral networks with physicians, hospitals, discharge planners, and other programs within the assigned territory.

You will identify admissions and enroll patients into hospice in a timely manner. This field-based role requires travel across the territory, strong communication skills, and the ability to collaborate with healthcare professionals to grow referrals and raise community understanding of