Field-Based Health Informatics Manager – Market Access

GlaxoSmithKline; Detroit (MI); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline seeks a Health Informatics Manager in Market Access to partner with health systems and internal teams. The role aligns HIT capabilities with customer needs, clinical workflows, and technology environments, including EHRs and digital solutions.

The position translates data insights into opportunities to improve patient identification, care coordination, and operational efficiency, while ensuring governance and compliance with GSK requirements.

Qualifications

• Bachelor's degree required.
• Minimum 3 years healthcare or pharmaceutical industry experience.
• Minimum 2 years in health informatics or EHR-related roles in healthcare.
• Experience with inpatient or ambulatory clinical workflows and HIT, including major EHR platforms.
• Customer-facing experience assessing needs and collaborating across teams.

Responsibilities

• Partner with health-system stakeholders to align HIT resources with customer needs.
• Assess workflows, EHR readiness, data insights, and barriers to identify opportunities.
• Educate customers on approved HIT resources and support evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement.
• Coordinate customer support and provide field input on scalable tools and resources.
• Ensure governance decisions remain with the health system and comply with policies.

Skills

Customer-facing

Project management

Strategic thinking

Communication

Cross-functional collaboration

Educating customers

Education

Bachelor's degree

Advanced degree in health informatics

Epic or major EHR certification

CPHIMS/RHIA/RHIT certification

Tools

Epic

Athenahealth

Cerner/Oracle/Meditech-compatible platforms

Job description

GlaxoSmithKline seeks a Health Informatics Manager in Market Access to partner with health systems and internal teams. The role aligns HIT capabilities with customer needs, clinical workflows, and technology environments, including EHRs and digital solutions.

The position translates data insights into opportunities to improve patient identification, care coordination, and operational efficiency, while ensuring governance and compliance with GSK requirements.