Field-Based Enrollment Case Manager (PA IEB)

1 Alpha Consulting; Pennsylvania; Presencial; USD 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full insurance

Paid time off

Mileage reimbursement

Resumo da oferta

360 Management LLC in Lancaster County, Pennsylvania, seeks an Enrollment Case Manager to conduct in-home assessments, process applications, and guide eligibility determinations for the PA IEB program. The role blends field visits with remote administrative tasks to enroll individuals and families in care services.

The ECM works Monday–Friday with travel across PA, using COMPASS tools and data tracking in Excel to ensure accurate, timely enrollments.

Qualificações

• Bachelor's degree with at least 12 credits in Sociology, Psychology, Social Welfare, or any Human Services or Social Science field.
• Experience in case management, social services, or a related field.
• Ability to work independently while managing multiple priorities and deadlines.
• Strong organizational, documentation, and communication skills.
• Proficiency with Microsoft Excel, Word, and Teams.
• Reliable transportation and valid driver’s license.
• Ability to adapt quickly to changing processes and requirements.
• Familiarity with COMPASS or similar eligibility systems
• Standout: bilingual in Spanish/English.

Responsabilidades

• Conduct 3-4 in-person intake visits daily in applicant’s homes, nursing facilities, or shelters within assigned counties.
• Process waiver program applications through COMPASS and coordinate with eligibility teams for accurate determinations.
• Provide complete case management support from referral through program enrollment or closure.
• Maintain accurate applicant records and data tracking using Microsoft Excel.
• Offer clear, unbiased information regarding service options, rights, and program processes.
• Travel within an assigned area using reliable, independent transportation.
• Complete outreach or administrative work when not conducting field visits.
• Attend required meetings, trainings, and team discussions.

Conhecimentos

Case management

Communication

Organizational skills

Customer service

Microsoft Excel

Microsoft Word

Microsoft Teams

Driver's license

Formação académica

Bachelor's degree (12 credits in Sociology/Psychology/Social Welfare or Human Services)

Ferramentas

COMPASS

Eligibility systems

Descrição da oferta de emprego

360 Management LLC in Lancaster County, Pennsylvania, seeks an Enrollment Case Manager to conduct in-home assessments, process applications, and guide eligibility determinations for the PA IEB program. The role blends field visits with remote administrative tasks to enroll individuals and families in care services.

The ECM works Monday–Friday with travel across PA, using COMPASS tools and data tracking in Excel to ensure accurate, timely enrollments.