Travel Enrollment Case Manager – Waiver Programs

Maximus; Philadelphia (Philadelphia County); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive salary with quarterlyBonu​

Health insurance (Medical, Dental, VIs

401(k) with company match

PTO, holidays and disability coverage

EAP for wellness

Job summary

Maximus is hiring Enrollment Case Managers to support the PA IEB program across Philadelphia County with daily travel using a personal vehicle. You will assist applicants through documents, provide education, and connect them to waiver program resources.

The role includes in-home intake, eligibility determinations, and ensuring timely enrollment. Responsibilities include conducting 3–4 in-person visits daily, submitting applications via COMPASS, and coordinating with eligibility teams.

Qualifications

• High school diploma or GED and 4+ years of relevant experience.
• Residency in Philadelphia County, Pennsylvania.
• Ability to conduct frequent home visits and travel daily.
• Able to adapt to fast-paced environments with changing processes.
• Reliable, independent transportation required for daily home visits.
• Proficiency with Microsoft Excel, Word, and Teams.
• Strong problem-solving and time-management skills.
• Willingness to work 8:30 AM–5:00 PM, Monday–Friday.
• Experience with COMPASS or similar eligibility systems (preferred).

Responsibilities

• Travels throughout assigned counties, primarily to applicants’ residences.
• Conducts intake visits and facilitates eligibility determinations.
• Prepares and discusses program concepts; advises applicants of rights and responsibilities.
• Assists applicants in selecting options that meet their needs.
• Develops relationships with community organizations, advocates, and stakeholders.
• Maintains relationships with physicians, County Assistance Offices, providers, nursing homes, and facilities.
• Attends meetings and reports on schedule availability.
• Assists with application submission and data entry into COMPASS.
• Facilitates efficient application processes and supports stalled cases.
• Provides comprehensive case-management from referral through enrollment or closure.
• Maintains accurate records using Microsoft Excel; documents with Word; collaborates via Teams.

Skills

MS Excel

MS Word

MS Teams

Time management

Problem solving

Communication skills

Transportation

Education

High school diploma or GED

Tools

COMPASS

Job description

Maximus is hiring Enrollment Case Managers to support the PA IEB program across Philadelphia County with daily travel using a personal vehicle. You will assist applicants through documents, provide education, and connect them to waiver program resources.

The role includes in-home intake, eligibility determinations, and ensuring timely enrollment. Responsibilities include conducting 3–4 in-person visits daily, submitting applications via COMPASS, and coordinating with eligibility teams.