Community-Based Enrollment Case Manager (PA Waiver)

Colorado PA; Philadelphia (Philadelphia County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive quarterly bonuses

Comprehensive medical insurance

401K with company matching

Paid time off

Wellness program

Tuition reimbursement

Employee discounts

Professional development opportunities

Job summary

Maximus is seeking Enrollment Case Managers to support the PA IEB program across Philadelphia County, with daily travel in personal vehicle. You will conduct in-home intake visits, assist applicants with applications, and facilitate eligibility determinations to ensure timely enrollment in waiver services.

Responsibilities include presenting program concepts, advising rights and responsibilities, and coordinating with community organizations and providers to remove barriers to enrollment.

Qualifications

• High school diploma or GED required and 4+ years of relevant professional experience or equivalent
• Residency in Philadelphia County, Pennsylvania
• Ability to handle high level of client home visits
• Ability to work in various home environments and in a fast-paced setting
• Comfortable adapting to frequently changing processes due to contractual requirements
• Reliable, independent transportation required for daily home visits
• Strong problem-solving skills, with the ability to work independently while knowing when to elevate issues
• Must be willing and able to work 8:30 AM – 5:00 PM, Monday through Friday

Responsibilities

• Travels throughout assigned counties, working primarily in applicants' places of residence
• Conducts intake visits and facilitates eligibility determinations
• Presents and discusses program concepts and applicants' rights and responsibilities
• Assists applicants with options and maintains consumer control during the process
• Develops relationships with community organizations to improve the process
• Maintains relationships with physicians, county offices, providers and facilities
• Coordinates application submission and data entry
• Ensures timely and accurate determinations through coordination with eligibility teams
• Maintains accurate records using Excel and documents communications in Word/Teams

Skills

Communication skills

Organizational skills

Time management

Problem solving

In-home assessment

Education

High school diploma or GED

Bachelor's degree in social services

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Maximus is seeking Enrollment Case Managers to support the PA IEB program across Philadelphia County, with daily travel in personal vehicle. You will conduct in-home intake visits, assist applicants with applications, and facilitate eligibility determinations to ensure timely enrollment in waiver services.

Responsibilities include presenting program concepts, advising rights and responsibilities, and coordinating with community organizations and providers to remove barriers to enrollment.