Field-Based Enrollment Case Manager

1 Alpha Consulting; Lebanon (Lebanon County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Mileage reimbursement

Full benefits package

Paid state holidays

Job summary

360 Management LLC is seeking an Enrollment Case Manager to support the PA IEB program with in-home assessments, application processing, and eligibility determinations. The role blends field visits with remote administrative tasks to ensure timely program enrolment.

Ideal candidates have a Bachelor's degree in a Human Services field, case management experience, strong organization, and proficiency in Excel/Word/Teams. Travel within Lebanon County, PA is required.

Qualifications

• Bachelor's degree with relevant coursework in social services or human services
• Experience in case management, social services, or related field
• Strong organizational, documentation, and communication skills
• Proficiency with Microsoft Excel, Word, and Teams
• Reliable transportation and valid driver’s license
• Ability to adapt quickly to changing processes and requirements
• Familiarity with COMPASS or similar eligibility systems

Responsibilities

• Conduct 3-4 in-person intake visits daily in applicant’s homes, nursing facilities, or shelters within assigned counties
• Process waiver program applications through COMPASS and coordinate with eligibility teams for accurate determinations
• Provide complete case management support from referral through program enrollment or closure
• Maintain accurate applicant records and data tracking using Microsoft Excel
• Offer clear, unbiased information regarding service options, rights, and program processes
• Travel within an assigned area using reliable, independent transportation
• Complete outreach or administrative work when not conducting field visits
• Attend required meetings, trainings, and team discussions
• These responsibilities are not exhaustive; additional tasks may be assigned

Education

Bachelor's degree with at least 12 credits in Sociology, Psychology, Social Welfare, or any Human Services or Social Science field

Job description

360 Management LLC is seeking an Enrollment Case Manager to support the PA IEB program with in-home assessments, application processing, and eligibility determinations. The role blends field visits with remote administrative tasks to ensure timely program enrolment.

Ideal candidates have a Bachelor's degree in a Human Services field, case management experience, strong organization, and proficiency in Excel/Word/Teams. Travel within Lebanon County, PA is required.