Field-Based Director of Clinical Operations - Geriatric Care

CommuniCare Health Services; Charleston (WV); On-site; USD 120,000 - 170,000; Full time

Job summary

Personalized Health Partners (PHP) is seeking an experienced Nurse Practitioner to supervise clinical operations across West Virginia facilities, with travel as needed. The Director of Clinical Operations (DCO) will lead high-quality primary care in a senior care setting, supervise staff, hire, train, and evaluate performance, and ensure compliance with regulations.

The DCO role combines field-based fieldwork (60%) with administrative responsibilities (40%), supporting facilities such as SNFs,

Qualifications

• MSN/NP degree or DNP/NP certificate required.
• National certification by AANP or ANCC.
• Active, unrestricted state license(s).
• Ability to obtain licensure in additional states for telehealth.
• Active DEA license.
• US work authorization.
• Minimum 2 years clinical NP experience in geriatric/adult/family practice.
• Flexible scheduling capability.
• Commitment to healthcare for seniors and low-income populations.

Responsibilities

• Oversee delivery of high-quality patient care and ensure regulatory compliance.
• Provide ongoing performance feedback and fly disciplinary actions with senior leadership support.
• Identify educational needs and coordinate training initiatives.
• Develop and implement operational strategies for the clinical team.
• Review opportunities and recommend plans to improve services.
• Maintain compliant EMR documentation and record-keeping.
• Build relationships with SNF stakeholders and support value-based care initiatives.
• Ensure exceptional customer experience and high resident satisfaction.
• Follow Scope of Practice and regulatory standards.

Skills

Communication skills

Detail-oriented

Customer service mindset

Time management

Education

MS in Nursing / DNP / NP certificate

AANP or ANCC board certification

Active, unrestricted state license

Licensure in additional states (telehealth)

Active DEA license

US work authorization

2+ years geriatric/adult/family practice NP experience

Flexible schedule

Passion for senior/low-income care

Job description

Personalized Health Partners (PHP) is seeking an experienced Nurse Practitioner to supervise clinical operations across West Virginia facilities, with travel as needed. The Director of Clinical Operations (DCO) will lead high-quality primary care in a senior care setting, supervise staff, hire, train, and evaluate performance, and ensure compliance with regulations.

The DCO role combines field-based fieldwork (60%) with administrative responsibilities (40%), supporting facilities such as SNFs,