Field-Based Customer & Product Support Pro

Alta Equipment Company; Lansing (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Training

Benefits package

401(k) with match

Company laptop

Paid time off

10 paid holidays

Competitive wages

Job summary

Alta Equipment Group is seeking a Territory Sales Representative to cover the Lansing service territory. The role focuses on business-to-business sales in the field, building new accounts and expanding aftermarket revenue through repairs, maintenance contracts, parts, and rental offerings.

You will use our CRM daily, collaborate with the Branch Manager, and work with the sales team to generate leads for new equipment. A strong customer service mindset and solid communication skills are essential.

Qualifications

• High School diploma or GED equivalent.
• Knowledge of forklifts and/or construction equipment is a plus.
• Strong customer service skills.
• Excellent verbal and written communication.
• Proficient with PC and MS Office applications.

Responsibilities

• Daily use of our customer relationship management system.
• Quote and sell repairs, preventative maintenance and maintenance contracts, parts and rental.
• Territory development with focus on customer acquisition and retention.
• Collaborate with the Branch Manager to develop new accounts.
• Generate leads for new equipment and aftermarket with the sales department.

Skills

Customer service

Verbal communication

Written communication

Self-motivated

Driver's license

PC skills

Education

High school diploma

Tools

CRM system

Job description

Alta Equipment Group is seeking a Territory Sales Representative to cover the Lansing service territory. The role focuses on business-to-business sales in the field, building new accounts and expanding aftermarket revenue through repairs, maintenance contracts, parts, and rental offerings.

You will use our CRM daily, collaborate with the Branch Manager, and work with the sales team to generate leads for new equipment. A strong customer service mindset and solid communication skills are essential.