Customer and Product Support Rep

Alta Equipment Group; Lansing (MI); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Training

Benefits package (Medical, Dental and?

401(k) with match

Competitive wages

Company laptop

Paid time off

10 paid holidays

Job summary

Alta Equipment Group is seeking a Territory Sales Representative to cover the Lansing Service territory. The account rep will report to the Director of Operations and will drive profitable revenue in Aftermarket Sales through field-based B2B sales calls.

The ideal candidate has knowledge of forklifts or construction equipment, strong customer service and communication skills, and a self-motivated attitude. A valid driver’s license and clean driving record are required.

Qualifications

• High School diploma or GED equivalent is required.
• Knowledge of forklifts and/or construction equipment is a plus, with strong sales acumen and proven achievement considered.

Responsibilities

• Daily use of our customer relationship management system.
• Quoting and selling repairs, preventative maintenance and maintenance contracts, parts and rental.
• Territory development focusing on customer acquisition and retention.
• Collaborate with Branch Manager to develop new accounts.
• Generate leads for new equipment and aftermarket in coordination with sales.

Skills

Strong customer service

Verbal and written communication

Self-motivated

Valid driver’s license

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Internet

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

Responsibilities

Alta Material Handling is seeking a talented individual for a Territory Sales Representative position to cover the Lansing Service territory. The account rep will report to the Director of Operations and will be instrumental in achieving the department’s business objectives through profitable revenue generation in Aftermarket Sales. This is a territory sales position, majority of time spent will be in the field conducting business to business sales calls. The responsibilities of the position consist of, but are not limited to:

• Daily use of our customer relationship management system.
• Quoting and selling repairs, preventative maintenance and maintenance contracts, parts and rental
• Territory development with a focus on customer acquisition and retention
• Team with the Branch Manager to develop new accounts
• Collaborate with the sales department to generate leads for new equipment and aftermarket
• Incorporates Alta's Guiding Principles into daily activities
• Performs other duties as assigned

Qualifications

• High School diploma, or GED equivalent
• Knowledge of forklifts and/ or construction equipment is a plus; however, candidates with comparable industry experience, a strong sales acumen and record of achievement will also be considered
• Strong customer service skills
• Possess excellent verbal and written communication skills
• Proficient in the use of a personal computer and various software applications
• Self-motivated
• Must have valid driver's license, clean driving record and automobile insurance.
• Computer programs - Microsoft Word, Excel, Outlook, & the Internet
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl, taste/smell
• Vision: No special vision requirements
• Lift and/or Move Functions: Frequently will lift up to 25 pounds; Occasionally will lift 26 to 50 pounds
• Work Environment: Frequently will work near moving mechanical parts, fumes or airborne particles

About Alta

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

What We Look For

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!