Field-Based Customer Growth & Relations Manager

Spherion Staffing, LLC; Faribault (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Insurance package

401(k) matching

Paid time off

Product & meal discounts

Job summary

Spherion Staffing, LLC is seeking a proactive Customer Relationship Manager for a field-based role in South Central Minnesota. You will be the primary contact for regional accounts, conducting site visits and driving customer satisfaction.

The position requires 2+ years in territory account management or field sales, 70–80% travel, and a valid driver's license. Compensation ranges from $65,000 to $75,000 annually with comprehensive benefits and a company-provided vehicle.

Qualifications

• 2+ years of experience in territory account management, field sales, or advanced B2B client management.
• Ability to cover key client locations across South Central and southeastern MN.
• Willingness to spend 70–80% of working hours in the field conducting site visits.
• Must hold a valid driver's license with a clean driving record to operate a company vehicle.
• Proficient with Microsoft Word and Outlook; comfortable learning and logging activity in CRM software.

Responsibilities

• Client Relationship Management: conduct regular in-person site visits, check-ins, and drop-in meetings to build trust and ensure ongoing satisfaction.
• Account Growth: identify upselling, cross-selling, and service expansion opportunities within existing accounts; assist with contract renewals as needed.
• Issue Resolution & Support: serve as the primary liaison between clients and internal teams to deliver fast, effective solutions.
• Proactive Communication: inform clients of new product offerings and service upgrades; gather feedback to drive improvements.
• Activity Tracking: maintain daily logs of client interactions and field visits using Microsoft Office and internal CRM tools.

Skills

Territory management

Field sales

B2B sales

Account growth

Communication

Driving license

Education

High School diploma

Tools

Microsoft Word

Microsoft Outlook

CRM software

Job description

Spherion Staffing, LLC is seeking a proactive Customer Relationship Manager for a field-based role in South Central Minnesota. You will be the primary contact for regional accounts, conducting site visits and driving customer satisfaction.

The position requires 2+ years in territory account management or field sales, 70–80% travel, and a valid driver's license. Compensation ranges from $65,000 to $75,000 annually with comprehensive benefits and a company-provided vehicle.