Field-Based Community Health Guide

Reema Health, Inc.; Edmonds (WA); Remote; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

HSA and FSA Options

401(k) Retirement Savings with Company

Employee Assistance Program

Mileage Reimbursement

Paid Family and Medical Leave

Job summary

Reema Health, Inc. is seeking a Community Health Navigator (Community Guide) to build trusted relationships with members and guide them toward greater engagement in their own healthcare.

You will work remotely/field-based, schedule visits, document progress in Reema's platform, and navigate social barriers to improve wellbeing. Responsibilities include proactive outreach (phone, in-person, text), managing a caseload, coordinating referrals, and hitting monthly goals while maintaining HIPAA

Qualifications

• Must be 18 years or older.
• Available to work Monday–Friday during core business hours.
• Experience with crisis planning, case management in community-based work is a plus.

Responsibilities

• Conduct outreach via phone and in-person to enroll members in Reema's care model.
• Manage a caseload of 80–120 members and support other Guides during spikes.
• Assess member needs and build member-centered care plans.
• Coordinate referrals and schedule appointments; ensure attendance.
• Maintain HIPAA confidentiality and document all work in Reema App.

Skills

Solutions Oriented

Communication

Tech Literacy

Motivation

Collaboration

Education

Bachelor's degree in Social Work or related field

Job description

Reema Health, Inc. is seeking a Community Health Navigator (Community Guide) to build trusted relationships with members and guide them toward greater engagement in their own healthcare.

You will work remotely/field-based, schedule visits, document progress in Reema's platform, and navigate social barriers to improve wellbeing. Responsibilities include proactive outreach (phone, in-person, text), managing a caseload, coordinating referrals, and hitting monthly goals while maintaining HIPAA