Remote Community Health Guide: Impactful Care

Reema Health, Inc.; Grand Rapids (MI); Remote; USD 42,000 - 64,000; Full time

Job summary

Reema Health, Inc. is seeking a Community Health Navigator to build relationships with members and guide them toward greater engagement in their healthcare.

You will work daily in Reema's platform to reach members, schedule visits, and document progress, while addressing social barriers to improve wellbeing. This role emphasizes outreach across channels, coordination with the care team, and maintaining professional boundaries in a fast-paced startup environment.

Qualifications

• Solutions oriented—finds a path forward when a barrier exists.
• Strong verbal and written communication.
• Tech literacy; comfortable with mobile and desktop tools.
• Self-starter who stays productive on a remote caseload.
• Able to collaborate in a remote environment and attend occasional in-person meetings.

Responsibilities

• Conduct phone and in-person outreach and enroll members in Reema's care model.
• Manage a caseload of 80–120 members and cover others during absences or spikes.
• Assess member needs to build a member-centered care plan.
• Schedule visits and document work in the Reema App.
• Coordinate referrals and scheduling of appointments; ensure attendance.
• Engage with members via phone, text, email, and in-person visits; hit monthly goals and daily metrics.
• Maintain confidentiality and HIPAA compliance; connect members to community resources.

Skills

Solutions oriented

Communication

Tech literacy

Self-starter

Collaboration

Education

Bachelor's degree in Social Work/Health Sciences or related field

Job description

Reema Health, Inc. is seeking a Community Health Navigator to build relationships with members and guide them toward greater engagement in their healthcare.

You will work daily in Reema's platform to reach members, schedule visits, and document progress, while addressing social barriers to improve wellbeing. This role emphasizes outreach across channels, coordination with the care team, and maintaining professional boundaries in a fast-paced startup environment.