Community Health Guide (Remote/Field Outreach)

Reema Health; Tampa (FL); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary Package

Medical, Dental, and Vision Insurance

HSA and FSA Options

401(k) Retirement Savings with Company

Employee Assistance Program

Technology Stipend

Mileage Reimbursement

Accrued Paid Time Off

Paid Family and Medical Leave

Job summary

Reema Health is seeking a Community Health Navigator (Community Guide) to build relationships with members and guide them toward greater engagement in their healthcare. You will work remotely/field-based, coordinating visits, documenting progress in Reema's platform, and addressing social barriers to improve wellbeing.

The role requires outreach by phone and in person, managing a caseload, and collaborating with a multidisciplinary team.

Qualifications

• 18 years of age or older
• Available to work Monday–Friday during core business hours
• Field-based role requiring valid driver's license, insurance, and reliable transportation
• Contingent upon passing pre-employment drug screening and background check
• Comply with HIPAA and patient confidentiality requirements
• Daily use of technology-based tools and systems
• Lift and carry up to 25 lbs occasionally

Responsibilities

• Conduct phone and in-person outreach and enroll members in Reema Health's care model
• Manage a caseload (80-120 members) and provide coverage during absences
• Assess member needs to build a member-centered care plan
• Establish trusting relationships and follow through in a timely, empathetic manner
• Help members understand the importance of health activities and overcome hesitations
• Coordinate referrals and schedule/track appointments
• Independent workload planning to meet monthly goals and daily metrics
• Engage with members via phone, text, email, and in-person visits
• Connect members to community resources and transportation as needed
• Maintain professional boundaries and confidentiality; consult the multidisciplinary team
• Document all member work in the Reema App with current care plans

Skills

Solutions Oriented

Communication

Tech Literacy

Motivation

Collaboration & Team Building

Education

Bachelor's degree in Social Work or related field

Job description

Reema Health is seeking a Community Health Navigator (Community Guide) to build relationships with members and guide them toward greater engagement in their healthcare. You will work remotely/field-based, coordinating visits, documenting progress in Reema's platform, and addressing social barriers to improve wellbeing.

The role requires outreach by phone and in person, managing a caseload, and collaborating with a multidisciplinary team.