Community Health Navigator & Outreach Guide (Remote/Field)

Reema Health, Inc.; Covington (KY); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary Package

Medical, Dental, and Vision Insurance

HSA and FSA Options

401(k) Retirement Savings with Company

Employee Assistance Program

Technology Stipend

Mileage Reimbursement

Accrued Paid Time Off

Paid Family and Medical Leave

Job summary

Reema Health, Inc. is seeking a Community Health Navigator to build genuine relationships with members and guide them toward greater engagement in their healthcare. You will work remotely/field-based and manage a caseload while coordinating referrals and documenting progress daily.

Ideal candidates will be solutions-oriented, communicate effectively, and thrive in a startup-like environment where roles evolve with needs. Travel within the community is required.

Qualifications

• Must demonstrate clear communication skills (verbal and written).
• Comfort with learning and using multiple digital tools daily.
• Self-motivated with ability to stay productive on a remote caseload.

Responsibilities

• Conduct phone and in-person outreach and enroll members in Reema's care model.
• Build and manage a caseload of 80-120 members, covering for other Guides when needed.
• Assess member needs, including social determinants of health, to craft member-centered care plans.
• Establish trusting relationships and follow through in a timely, appropriate manner.
• Help members understand the importance of health activities and overcome hesitations with empathy.
• Coordinate referrals and support appointment scheduling and attendance.
• Prioritize workload to hit monthly goals and daily metrics.
• Engage with members via phone, text, email, and in-person visits.
• Connect members to community resources and provide transportation or accompaniment when needed.
• Document all member work in the Reema App and maintain HIPAA compliance.

Skills

Communication

Tech literacy

Self-starter

Collaborate in remote

Problem solving

Education

Bachelor's degree in Social Work/Health Sciences or related field

Tools

Reema App

Job description

Reema Health, Inc. is seeking a Community Health Navigator to build genuine relationships with members and guide them toward greater engagement in their healthcare. You will work remotely/field-based and manage a caseload while coordinating referrals and documenting progress daily.

Ideal candidates will be solutions-oriented, communicate effectively, and thrive in a startup-like environment where roles evolve with needs. Travel within the community is required.