Field-Based Community Health Advocate

Jobtome; Massillon (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare in Massillon, OH seeks a dedicated Community Health Worker to advocate for and support members with health care needs. You will work in the community, visiting homes, shelters, and provider offices to connect members with services and resources.

You will empower members to navigate benefits, schedule visits, arrange transportation, and access social services, with significant local travel expected.

Qualifications

• At least 1 year of health care experience serving underserved populations.
• CHW certification may be required for certain states.
• Valid driver's license with reliable transportation for travel.
• Ability to multitask while speaking with members.
• Excellent customer service and organizational skills.
• Proficiency with Microsoft Office and applicable software.

Responsibilities

• Engage with members as an advocate and resource to support health care needs.
• Collaborate with health care services team on non-clinical duties in the field.
• Help members navigate benefits, schedule appointments, arrange transport, and follow up.
• Assist members in accessing social services and community resources.
• Provide outreach to disconnected members with special needs.
• Conduct outreach and travel to last known addresses or community locations.
• Support Medicaid eligibility guidance and financial resources.

Skills

Customer service

Communication

Organization

Time management

Multi-tasking

Driving

Education

CHW certification

CMA certification

Tools

Microsoft Office

Job description

Molina Healthcare in Massillon, OH seeks a dedicated Community Health Worker to advocate for and support members with health care needs. You will work in the community, visiting homes, shelters, and provider offices to connect members with services and resources.

You will empower members to navigate benefits, schedule visits, arrange transportation, and access social services, with significant local travel expected.