Field-Based Community Health Advocate

Molina Healthcare, Inc.; Bucyrus (MO); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. seeks a Community Health Worker to support community-based member advocacy. You will engage with members in their homes or community settings, helping them manage health care needs and navigate benefits to maximize coverage and care.

You will collaborate with health services teams, perform non-clinical paraprofessional duties, and travel locally up to 80% as required by state contracts. Strong communication and organizational skills are essential.

Qualifications

• At least 1 year of health care experience working with underserved or special needs populations.
• CHW certification may be required for certain states.
• Valid and unrestricted driver's license with reliable transportation for travel requirements.
• Ability to multitask while speaking with members.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office or equivalent software.

Responsibilities

• Engages with members as an advocate and resource for health care needs.
• collaborates with the health care services team to provide non-clinical paraprofessional duties in the field.
• Help members navigate health plan benefits and schedule provider visits.
• Assist members in accessing social services like housing, food, and employment.
• Outreach to locate and assist disconnected members with special needs.
• Conduct research to locate hard-to-reach members using available data.
• Participate in ongoing or project-based member outreach activities.
• Guide members to maintain Medicaid eligibility and financial resources.

Skills

Customer service

Communication skills

Organizational skills

Time management

Multitasking

Microsoft Office

Driver's license

Bilingual

Education

CHW certification

Certified Medical Assistant (CMA)

Tools

CHW certification

Job description

Molina Healthcare, Inc. seeks a Community Health Worker to support community-based member advocacy. You will engage with members in their homes or community settings, helping them manage health care needs and navigate benefits to maximize coverage and care.

You will collaborate with health services teams, perform non-clinical paraprofessional duties, and travel locally up to 80% as required by state contracts. Strong communication and organizational skills are essential.