Field-Based Community Health Advocate

Jobtome; Pickerington (OH); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare in Pickerington, OH seeks a Community Health Worker to serve as a local advocate for vulnerable members, helping them navigate health plans and access services. You will meet with members in homes, shelters, and provider offices, coordinate transportation, and assist with Medicaid eligibility while supporting non-clinical tasks for the health care services team.

The role requires at least 1 year in healthcare, a valid driver's license, and strong customer service and

Qualifications

• Minimum 1 year healthcare experience serving underserved populations.
• CHW certification may be required for certain states.
• Valid driver's license, reliable transportation, and adequate auto insurance for travel requirements.
• Ability to multi-task applications while assisting members.
• Excellent customer service and communication skills.

Responsibilities

• Advocate for members to manage health care needs in homes, shelters, and provider offices.
• Support health care services team with non-clinical paraprofessional duties.
• Help navigate benefits, schedule appointments, arrange transportation, and follow up on missed visits.
• Assist access to social services and community resources.
• Provide outreach to locate disconnected members with special needs.
• Travel locally (50-80%) as required by state/contract.

Skills

Excellent customer service

Organizational and time-management

Verbal and written communication

Multi-tasking with members

Microsoft Office proficiency

Willingness to learn

Driver's license and transportation

Education

CHW certification

CMA certification

Tools

Microsoft Office suite

Job description

Molina Healthcare in Pickerington, OH seeks a Community Health Worker to serve as a local advocate for vulnerable members, helping them navigate health plans and access services. You will meet with members in homes, shelters, and provider offices, coordinate transportation, and assist with Medicaid eligibility while supporting non-clinical tasks for the health care services team.

The role requires at least 1 year in healthcare, a valid driver's license, and strong customer service and