Field-Based Community Health Advocate

Jobtome; Powell (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and navigate health plan benefits. You will engage with members in homes, shelters, and provider offices, helping manage care and access social services.

In this role, you will empower members to use benefits, schedule care, and arrange transportation, with significant local travel and collaboration with health services teams to improve care quality and reduce costs.

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required depending on state/contract.
• Valid driver’s license, reliable transport and insurance for travel.
• Ability to multi-task while speaking with members.
• Excellent customer service, organization, and time management.
• Willingness to learn new programs and software systems.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Advocate for members and assist with health care needs.
• Support the health care services team with non-clinical duties in homes, shelters and provider offices.
• Help members navigate plan benefits, arrange appointments and transportation.
• Assist access to housing, food, employment and other social services.
• Reach out to disconnected members and provide support for special needs.
• Research data to locate hard-to-contact members and travel to locations as needed.
• Participate in outreach activities, telephonic or in-person.
• Guide members to maintain Medicaid eligibility and other resources.

Skills

Healthcare experience

Customer service

Communication skills

Time management

Education

CHW certification

CMA certification

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and navigate health plan benefits. You will engage with members in homes, shelters, and provider offices, helping manage care and access social services.

In this role, you will empower members to use benefits, schedule care, and arrange transportation, with significant local travel and collaboration with health services teams to improve care quality and reduce costs.