Field-Based Care Coordinator II | Member Care Advocate

Centene Corporation; Hope (AR); On-site; USD 25,000 - 39,000; Full time

Job summary

Centene Corporation seeks a field-based Care Coordinator to support members across Hempstead, Howard, Little River and Sevier Counties in Arkansas. You will perform outreach by phone or home visits to discuss care plans and next steps, ensuring services are delivered and member satisfaction is achieved.

Travel up to 30% is required as you coordinate with providers, document member needs, and educate on benefits and resources.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.
• Must reside in AR or border city; travel up to 30%.

Responsibilities

• Outreach to members via phone or home visits to discuss care plans and next steps.
• Coordinate care activities with providers, partners and family caregivers.
• Answer inquiries about care plans and assist with referrals as needed.
• Document member needs and maintain records per regulatory requirements.
• Educate on benefits and resources available; support continuity of care.

Skills

Communication

Care coordination

Documentation

Education

High School diploma or GED

Job description

Centene Corporation seeks a field-based Care Coordinator to support members across Hempstead, Howard, Little River and Sevier Counties in Arkansas. You will perform outreach by phone or home visits to discuss care plans and next steps, ensuring services are delivered and member satisfaction is achieved.

Travel up to 30% is required as you coordinate with providers, document member needs, and educate on benefits and resources.