Care Coordinator II - Field Outreach & Care Planning

Centene Corp.; Fort Smith (AR); On-site; USD 37,000 - 58,000; Full time

Job summary

Centene Corp. in Fort Smith, Arkansas is seeking a Care Coordinator II to support care management activities. The role requires outreach to members via phone or home visits, coordinating care plans with providers, and maintaining accurate records while ensuring continuity of care.

The ideal candidate has a High School diploma or GED with 1–2 years of related experience; a Bachelor's degree in a health-related field is preferred for AR Total Care plans. Travel up to 30% is required.

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related care coordination experience.
• Bachelor’s degree in social science/health-related field preferred for AR Total Care plan.

Responsibilities

• Outreach to members by phone or home visits to discuss care plan and resources.
• Coordinate care activities based on the plan with providers and members/caregivers.
• Respond to inquiries about care plans and help with referrals to care managers and community resources.
• Document and maintain member records per state and regulatory requirements.
• Educate members on benefits and resources available and ensure continuity of care.

Skills

Care coordination

Member outreach

Documentation

Communication with providers

Education

High School diploma or GED

Bachelor's degree in social science/health-related field

Tools

None

Job description

Centene Corp. in Fort Smith, Arkansas is seeking a Care Coordinator II to support care management activities. The role requires outreach to members via phone or home visits, coordinating care plans with providers, and maintaining accurate records while ensuring continuity of care.

The ideal candidate has a High School diploma or GED with 1–2 years of related experience; a Bachelor's degree in a health-related field is preferred for AR Total Care plans. Travel up to 30% is required.