Field-Based Care Coordinator II – Developmental & Behavioral Health

Centene Corp.; Fayetteville (AR); On-site; USD 51,119,000 - 80,289,000; Full time

Job summary

Centene Corp. in Fayetteville, AR is seeking a Care Coordinator II to support care management for members with developmental disabilities and behavioral health needs. You will conduct outreach by phone or home visits and help implement care plans.

This field-based role requires residency in Washington, Benton, or Madison counties and travel up to 30%. The position emphasizes coordinating with healthcare providers and delivering education on available resources.

Qualifications

• High school diploma or GED required.
• 1–2 years of related care coordination experience.
• Driver's license and ability to travel up to 30%.

Responsibilities

• Outreach to members via phone or home visits to discuss care plan and next steps.
• Coordinate care activities based on care/service plan with providers and members.
• Respond to member or provider inquiries related to care plan and services.
• Communicate with care managers and practitioners to facilitate services.
• Support service assessments/screenings and document member needs.
• Maintain member records per state/regulatory requirements.
• Identify needs and refer to Care Manager or community resources.
• Provide education on benefits and resources available.

Skills

Care coordination

Member outreach

Home visits

Education on benefits

Documentation

Regulatory compliance

Communication

Education

Bachelor's degree in social science/health-related field

High school diploma with 1+ year care coordination experience

Job description

Centene Corp. in Fayetteville, AR is seeking a Care Coordinator II to support care management for members with developmental disabilities and behavioral health needs. You will conduct outreach by phone or home visits and help implement care plans.

This field-based role requires residency in Washington, Benton, or Madison counties and travel up to 30%. The position emphasizes coordinating with healthcare providers and delivering education on available resources.