Field Auto Damage Trainee - Insurance Claims & Repairs

geico; Killeen (TX); On-site; USD 54,000 - 84,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Paid time off and holidays

401(k) with match

Tuition assistance program

Sign-on bonus

Job summary

GEICO in Texas is seeking a Field Auto Damage Trainee to provide reassurance and solutions for customers after an accident. You will inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and parts providers.

You'll gain licensing and continuing education at no cost, participate in a structured trainee program with hands-on experience in Ashburn, VA and field training in NY, TX, CA, and grow under mentors across markets.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs and measurable goals preferred.
• Active Adjusters license preferred; training and exam fees provided.
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

College degree preferred

Job description

GEICO in Texas is seeking a Field Auto Damage Trainee to provide reassurance and solutions for customers after an accident. You will inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and parts providers.

You'll gain licensing and continuing education at no cost, participate in a structured trainee program with hands-on experience in Ashburn, VA and field training in NY, TX, CA, and grow under mentors across markets.