Field Auto Damage Claims Specialist

Progressive Insurance; Maine; On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision

Wellness & mental health programs

Health savings accounts and life保险

Paid time off

Disability leave

Parental & family leave

Diverse and inclusive culture

Tuition assistance

Job summary

Progressive Insurance is seeking an auto damage claims adjuster to serve as the point of contact with customers, directing the repair process from start to finish. This field position includes a company car and periodic office visits within Augusta, ME and surrounding areas, with potential assignments outside the region.

You will inspect vehicles, write estimates, negotiate with body shops, and evaluate claims for liability and payments while adhering to policy and local laws.

Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Leadership

Conflict resolution

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive Insurance is seeking an auto damage claims adjuster to serve as the point of contact with customers, directing the repair process from start to finish. This field position includes a company car and periodic office visits within Augusta, ME and surrounding areas, with potential assignments outside the region.

You will inspect vehicles, write estimates, negotiate with body shops, and evaluate claims for liability and payments while adhering to policy and local laws.