Field Auto Damage Claims Adjuster – Own Your Inspections

VetJobs; Harlan (IA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

401(k) match up to 6%

Medical, dental & vision insurance

Wellness programs

HSA/HRA

Paid time off

Sick leave

Parental & family leave

Military leave

Tuition assistance

Job summary

Progressive is hiring an auto damage claims adjuster to serve as the primary contact with customers, directing and deciding the repair process from start to finish. You will manage your own claims inventory and collaborate with body shops to negotiate pricing while ensuring liability decisions are sound.

The role requires leadership, attention to detail, and a customer-focused approach, with potential office reporting and travel within the assigned region.

Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

High School/GED

Associate's degree + 3 years relevant experience

Bachelor's degree + 1 year relevant experience

Job description

Progressive is hiring an auto damage claims adjuster to serve as the primary contact with customers, directing and deciding the repair process from start to finish. You will manage your own claims inventory and collaborate with body shops to negotiate pricing while ensuring liability decisions are sound.

The role requires leadership, attention to detail, and a customer-focused approach, with potential office reporting and travel within the assigned region.