Field Auto Claims Adjuster — Car Provided, Independent

Progressive; Long Beach (CA); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Health savings accounts

Paid time off

Paid sick leave

Parental & family leave

Diversity and inclusion

Career development & tuition

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, directing and deciding the repair process from start to finish. You’ll manage your own inventory and work independently, negotiating repair pricing with body shops and assessing liability.

This field role includes a company car and travel within the South Bay area (Torrance, Long Beach, and South Los Angeles, CA), with occasional office reporting.

Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree plus three years of relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree plus one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

leadership

conflict management

attention to detail

customer service

communication skills

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, directing and deciding the repair process from start to finish. You’ll manage your own inventory and work independently, negotiating repair pricing with body shops and assessing liability.

This field role includes a company car and travel within the South Bay area (Torrance, Long Beach, and South Los Angeles, CA), with occasional office reporting.