Field Applications Scientist – Lab Diagnostics

Roche Holding AG; Houston (TX); On-site; USD 66,000 - 129,000; Full time

Benefits offered by this job

Company car

Job summary

Roche Holding AG in the United States seeks a Field Applications Specialist to support Roche systems in customer laboratories within the Mid-South region, primarily Houston, TX. You will be the primary scientific and technical representative, delivering on-site installation, training, and troubleshooting across the product life cycle.

You will build strong customer partnerships, provide expert technical guidance on clinical chemistry and immunoassays, and collaborate with sales for pre- and

Qualifications

• Bachelor’s degree in Biology, Chemistry, Cell Biology, Biochemistry, Medical Technology, Clinical Laboratory, and/or relevant experience.
• 3 years of experience in a clinical laboratory or IT in a clinical lab environment (including internships, college, certification time, etc.)
• Medical Laboratory Technologist/Scientist (ASCP/AMT) or equivalent clinical laboratory experience.
• Experience working in a clinical environment with demonstrated knowledge of clinical chemistry and immunoassay.
• Ability to learn Roche solutions for applicable franchises and stay current with industry trends.

Responsibilities

• Provide on-site customer support, including application implementation, operator training, and troubleshooting for diagnostic instrumentation and assays throughout the product life cycle.
• Build and maintain strong, collaborative relationships with customer stakeholders to ensure high customer satisfaction.
• Deliver on-site training to laboratory personnel on Roche systems, including theory of operation, workflow, quality control, and data interpretation.
• Act as the primary on-site resource for resolving complex technical issues related to instrumentation, software, and assay performance; perform root cause analysis.
• Relay customer feedback to support and commercial teams to maintain a competitive advantage.

Skills

Clinical chemistry

Immunoassay

Troubleshooting

Instrumentation

Communication

Project management

Mentoring

Education

Medical Laboratory Technologist/Scientist (ASCP/AMT) or equivalent

Tools

Roche instrumentation

Job description

Roche Holding AG in the United States seeks a Field Applications Specialist to support Roche systems in customer laboratories within the Mid-South region, primarily Houston, TX. You will be the primary scientific and technical representative, delivering on-site installation, training, and troubleshooting across the product life cycle.

You will build strong customer partnerships, provide expert technical guidance on clinical chemistry and immunoassays, and collaborate with sales for pre- and